magnetic wireless audio security headset

We are product manufacturers. In security headsets business since 2005, S&L Works LLC, based in Harrisburg, PA, USA.

Shipments originate from USA warehouse.

Product Delivery

Potential buyers are concerned about a proof of a product delivery and quality to be exactly as described. There has always been a risk when making a deal without actually seeing a seller and the product, such are sales through the Internet.

Product Quality

Each new set is fully tested for proper work before shipping to a customer.

The manufacturer warrants that the device will substantially perform functions and conform to published specifications. The manufacturer does not warrant that functions performed by the device will meet your requirements or that an operation will be entirely error free.

Each buyer is eligible to return the product if not satisfied with the quality, and to get a refund under a return and refund policy.

Return and Refund Policy

- returns are allowed for purchases done through the Internet;

- products must be evaluated within 7 days from an arrival date;

- you must send e-mail prior to returning a product, returned products without prior inform are not accepted;

- items must be in a guarantee condition, original quantities and an original packaging;

- an arrival date is proved with any of the following: a signed delivery confirmation issued by a regular postal service, an express service online record, with an express service waybill paper;

- a departure date is proved with any of the following: a regular postal service stamp, an express service online record, an express service waybill paper;

- shipping costs are not covered by a refund;

- payment processor's charges are not covered by a refund;

- a refund will be processed within 5 business days from products and all required documents arrival.

Product Warranties

A one year warranty is available with each new product from the date of purchase. Please note: the warranty void if evidences of infringement of an exploitation terms are obvious, as well as any physical, thermal, liquid or high voltage damage is discovered.

The device will be repaired or replaced and shipped via regular air mail free of charge within a guarantee period. This is your responsibility to pay for shipping to the manufacturer.

Non guarantee repairs are not handled or require a special term payment.

In no event the manufacturer will be liable for any damages, including damages to a health, a lost of profits, or any other direct, indirect, incidental or consequential damages arising out of a use or an inability to use the device.