micro-size completely-in-ear-canal wireless earpiece

This is a sole proprietorship, i.e. a privately owned business. Production fully resides in Russian Federation.

Product Delivery

Potential buyers are concerned about a proof of a product delivery and quality to be exactly as described.

There has always been a risk when making a deal without actually seeing a seller and the product, such are sales through the Internet. It is considered that the best solution of this condition is making a purchase at eBay which offer an independent Feedback Forum. Existing customers can express opinions by leaving a feedback on their transactions. This is a way to learn about your trading partners, view their reputations, etc. Please see this seller items currently listed at eBay.

Product Quality

Each new set is fully tested for proper work before shipping to a customer.

The manufacturer warrants that the device will substantially perform functions and conform to published specifications. The manufacturer does not warrant that functions performed by the device will meet your requirements or that an operation will be entirely error free.

Each buyer is eligible to return the product if not satisfied with the quality, and to get a refund under a 'Return and Refund Policy'.

Return and Refund Policy

- returns are allowed for purchases done through the Internet;

- products must be evaluated within 7 days from an arrival date;

- you must send e-mail prior to returning a product, returned products without prior inform are not accepted;

- all returned micro units are partially disassembled due to hygienic conclusions, a protective sponge and an internal speaker output must not be clogged with ear wax fat;

- items must be in a guarantee condition, original quantities and an original packaging;

- an arrival date is proved with any of the following: a signed delivery confirmation issued by a regular postal service, an express service online record, with an express service waybill paper;

- a departure date is proved with any of the following: a regular postal service stamp, an express service online record, an express service waybill paper;

- shipping costs are not covered by a refund;

- payment processor's charges are not covered by a refund;

- products can be returned via a regular air mail, but a $100 package loss/damage insurance is required from your side;

- a refund will be processed within 5 business days from products and all required documents arrival.

Product Warranties

A one year warranty is available with each new product from the date of purchase. Please note: the warranty void if any physical damage, a thermal damage, water or any other liquid damage or wrong power polarity damage is discovered. Clogging of a sound output and an internal speaker with ear wax fat is not covered by the warranty because is caused by obvious infringement of an exploitation terms.

The device will be repaired and shipped an insured regular mail free of charge within a guarantee period, a courier service delivery requires payment. This is your responsibility to pay for shipping to the manufacturer.

All non guarantee repairs require a payment.

In no event the manufacturer will be liable for any damages, including damages to a health, a lost of profits, or any other direct, indirect, incidental or consequential damages arising out of a use or an inability to use the device.